Personal Data Protection

Privacy Policy king368 – Malaysia Member Data Protection

King368 takes every member's privacy seriously. This document transparently explains how we collect, use, store and protect your personal data while you use our platform.

Updated: January 2026
256-bit SSL Encryption Data Not Sold Member Rights Guaranteed Legal Compliance

King368's Six Data Protection Principles

Privacy is more than a legal obligation for king368 — it is the foundation of trust we build with every member. The following are the core principles governing how we handle your data.

Minimum Data Collection

King368 only collects data that is strictly necessary to manage accounts, process transactions and comply with legal requirements. No excess data is collected without clear justification.

High-Grade Encryption

All personal data and financial transactions are protected with 256-bit SSL encryption. Sensitive data is stored in encrypted form that cannot be read even by king368 staff who do not have authorised access.

Data Not Sold

King368 does not sell, rent or trade members' personal data to any third party for marketing or commercial purposes. Your data belongs entirely to you.

Member Access Rights

Every king368 member has the right to access, correct, download, or request deletion of their personal data at any time through the designated support channels.

Defined Retention Periods

Personal data is retained only for as long as necessary for the purpose it was collected, or as required by law. Data that is no longer needed is securely and permanently deleted.

Immediate Breach Notice

In the event of any security incident involving member data, king368 is committed to notifying affected members within the timeframe required by data protection law.

Important Note: This Privacy Policy applies to all users of the king368 platform, including the website, mobile app, and all related services. By using our platform, you agree to the practices described in this document.

01

Introduction & Scope of Privacy Policy

King368 ("we", "the platform") is committed to protecting and respecting the privacy of all members and users. This Privacy Policy outlines the types of personal information we collect, how it is used, who it is shared with, and your rights regarding that data.

This policy applies to all your interactions with king368, including visits to our website at king368.vu, use of the king368 mobile app, interactions with our customer support team, and participation in any promotions or membership programmes.

King368 acts as the data controller for personal information collected through our platform. This means we are fully responsible for ensuring your data is handled in a safe, lawful and transparent manner in accordance with applicable data protection laws.

Our Commitment: king368 has never and will never sell your personal data to any third party for advertising or commercial purposes. Your trust is our most valuable asset.

02

Types of Personal Data We Collect

King368 collects various types of personal information depending on how you interact with our platform. Below is a breakdown of the data categories we collect:

Data You Provide Directly

  • Identity Information: Full name, date of birth, gender, and identity card or passport number.
  • Contact Information: Email address, phone number, and residential address.
  • Account Information: Username, password (in encrypted form), and account preferences.
  • KYC Documents: Copies of identity cards, passports, utility bills, or other identity verification documents requested for compliance purposes.
  • Financial Information: Bank account details, digital wallet numbers, and deposit and withdrawal transaction records.

Automatically Collected Data

  • Technical Data: IP address, browser type, operating system, and screen resolution.
  • Usage Data: Pages visited, session duration, games played and betting patterns.
  • Device Data: Unique device identifiers, phone model, and app version in use.
  • Cookie Data: Information collected through cookies and similar tracking technologies (explained further in Section 6).
Data Category Example Primary Purpose
Identity Name, IC, date of birth Account Verification & KYC
Contact Email, phone, address Communication & verification
Financial Bank account, transaction records Payment processing
Technical IP address, device, browser Security & fraud detection
Usage Gaming activity, sessions Service improvement
03

How We Use Your Personal Data

King368 uses the personal data collected for the following purposes, all of which have a valid legal basis:

  • Account Management: Creating, maintaining and securing your king368 account, including identity verification and password management.
  • Transaction Processing: Processing deposits, withdrawals and all financial transactions securely and accurately.
  • Legal Compliance: Fulfilling KYC (Know Your Customer), AML (Anti-Money Laundering) and other regulatory reporting obligations.
  • Platform Security: Detecting and preventing fraud, unauthorised access and illegal activity on the platform.
  • Service Improvement: Analysing usage patterns to improve user experience, platform performance and gaming offerings.
  • Communications: Sending account notifications, security updates, promotional information (if you have consented) and responses to support enquiries.
  • Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and provide appropriate assistance.

Marketing Consent: king368 only sends marketing communications to members who have given explicit consent to receive such content. You may withdraw this consent at any time through your account settings or by contacting our support team.

04

Third-Party Data Sharing & Disclosure

King368 does not disclose your personal data to third parties except in the following situations, which have a sound legal basis:

Trusted Service Providers

King368 works with selected and trusted third-party service providers to help operate the platform. These include payment processors, cloud service providers, data analysts and identity verification providers. All providers are bound by strict confidentiality agreements and may only use data for the specified purposes.

Legal Requirements

King368 may need to disclose personal data when required by law, including:

  • Complying with court orders or valid legal processes.
  • Respond to requests from relevant regulatory authorities.
  • Reporting suspicious activity to the financial intelligence unit (FIU) in accordance with AML laws.
  • Protecting the rights, property or safety of king368, our members or the general public.

Business Transfer

In the event of a merger, acquisition, or sale of business assets, members' personal data may be transferred as part of that transaction. Members will be notified via an in-platform notice before any such transfer takes place.

Our Guarantee: king368 never selling, renting, or sharing members' personal data with advertisers, data brokers, or any other commercial parties for third-party marketing purposes.

05

Data Security & Protection Measures

King368 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction or accidental disclosure.

Technical Security Measures

  • 256-bit SSL/TLS encryption for all data transmitted between your device and king368 servers.
  • AES-256 encryption for sensitive data stored in our databases.
  • Two-factor authentication (2FA) is available and encouraged for all member accounts.
  • Continuous 24/7 security monitoring with automated intrusion detection systems.
  • Regular penetration testing by independent security experts to identify and patch vulnerabilities.
  • Segmented secure networks with strict role-based access controls.

Organisational Security Measures

  • Access to members' personal data is restricted to staff who require it to perform their duties.
  • All staff undergo regular data protection and cybersecurity training.
  • Clear, tested incident response procedures to address any data breach.
  • Internal security audits are conducted quarterly.

Shared Responsibility: While king368 takes all reasonable steps to protect your data, account security also depends on your own actions. Please use a strong password, enable 2FA, and never share your login credentials with anyone.

06

Cookies & Tracking Technologies

King368 uses cookies and similar tracking technologies to enhance user experience, analyse platform performance and deliver more relevant content. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collects information on how visitors use our platform to help us improve performance and user experience.
  • Functional Cookies: Saves your preferences such as language, display settings, and game choices to personalise your experience.
  • Analytics Cookies: Helping us understand how members interact with the platform using selected third-party analytics tools.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality and your experience on the king368 platform. Mobile browsers also allow you to manage cookies through the app settings.

07

Your Rights Regarding Personal Data

As a king368 member, you have the following rights regarding your personal data. king368 is committed to respecting and facilitating the exercise of these rights:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete data in your account.

Right to Erasure

You may request deletion of your personal data, subject to our legal obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing or analytics purposes.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format.

Right to Restrict Processing

Under certain circumstances, you may request a temporary restriction on the processing of your data.

To exercise any of the above rights, contact the king368 data protection team via email at [email protected] or via Live Chat within the platform. We will respond within 30 days of receiving your request.

08

Data Storage & Cross-Border Transfers

King368 retains personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and regulations.

General Retention Period

  • Active Account Data: Retained for the duration your account is active, plus the minimum period required by law following account closure.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with AML requirements and financial regulations.
  • Communication Logs: Retained for 2 years for dispute resolution and service improvement purposes.
  • Session & Technical Data: Retained for 13 months for analytics and security purposes.

International Data Transfers

King368 operates across multiple jurisdictions. Your personal data may be transferred to and stored on servers located outside your country of residence. In all cases, king368 ensures that a level of protection equivalent to international standards is maintained through binding data protection agreements with all partners and service providers.

Secure Deletion: When data is no longer needed, king368 applies secure deletion methods that ensure it cannot be recovered. This includes digital data sanitisation and physical destruction of outdated storage media.

09

Children's Privacy & Protection of Vulnerable Persons

The king368 platform is strictly for individuals aged 18 and above. king368 does not knowingly collect or process personal data from anyone under the age of 18.

If we find that personal data of an underage minor has been collected without appropriate age verification, we will take immediate steps to:

  • Delete all related data from our systems.
  • Closing associated accounts.
  • Taking appropriate action in accordance with applicable child protection laws.

Parents or guardians who believe their child has registered an account at king368 are requested to contact our support team immediately via Live Chat or email at [email protected]. We will respond and take corrective action within 48 hours.

10

Changes to This Privacy Policy

King368 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements or service improvements. All changes take effect immediately upon being published on the platform.

For significant changes that affect how we use your personal data, king368 will provide clear notice via:

  • In-platform notifications on king368 displayed upon login.
  • Email to the address registered in your account at least 14 days before the changes take effect.
  • Update the "Last Updated" date at the top of this document.

Your continued use of the king368 platform after changes to this Privacy Policy take effect constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

11

Contact Us About Privacy

For any enquiries, concerns, or requests relating to this Privacy Policy or how king368 handles your personal data, please contact us through the following channels:

  • Live Chat: Available 24/7 directly within the king368 platform — the fastest way to get immediate assistance.
  • Privacy Email: [email protected] — please indicate "Privacy Inquiry" in the subject line for faster handling.
  • Response Time: king368 is committed to responding to all privacy-related enquiries within 14 business days.

For more information about your rights and how to exercise them, you may also refer to our king368 FAQ which contains answers to frequently asked questions about privacy and account security.

Official Complaint: If you are not satisfied with how king368 handles your privacy complaint, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

Join king368 – Malaysia Members' Trusted Platform

Your data is safe with us. Register a king368 account today and enjoy a world-class gaming experience with full security and privacy guaranteed.

Bahasa Melayu